1. Courtesy and Consideration
You are entitled to be treated with courtesy and consideration at all times by your lawyer and the other lawyers and personnel in your lawyer's office.
2. Right to Withdraw
You are entitled to an attorney capable of handling your legal matters competently and diligently, in accordance with the highest standards of the profession. If you are not satisfied with how your matter is being handled, you have the right to withdraw from the attorney-client relationship at any time (court approval may be required in some matters and your attorney may have a claim against you for the value of services rendered to you up to the point of discharge).
3. Independent Judgement
You are entitled to your lawyer's independent professional judgment and undivided loyalty uncompromised by conflicts of interest.
4. Reasonable Fee
You are entitled to be charged a reasonable fee and to have your lawyer explain at the outset how the fee will be computed and the manner and frequency of billing.
5. Written Itemized Bill
You are entitled to request and receive a written itemized bill from your attorney at reasonable intervals. You may refuse to enter into any fee arrangement that you find unsatisfactory.
6. Prompt Answers
You are entitled to have your questions and concerns addressed in a prompt manner and to have your telephone calls returned promptly.
7. To Be Kept Informed
You are entitled to be kept informed as to the status of your matter and to request and receive copies of papers.
8. Sufficient Information
You are entitled to sufficient information to allow you to participate meaningfully in the development of our matter.
9. Your Objectives Respected
You are entitled to have your legitimate objectives respected by your attorney, including whether or not to settle your matter (court approval of a settlement is required in some matters).
10. Right to Privacy
You have the right to privacy in your dealings with your lawyer and to have your secrets and confidences preserved to the extent permitted by law.
11. Ethics and Professionalism
You are entitled to have your attorney conduct himself or herself ethically in accordance with the code of professional Responsibility.
12. No Discrimination
You may not be refused representation on the basis of race, creed, color, religion, sex, sexual orientation, age, national origin or disability.